We all want to look our best online. We’re great at getting online review sites like Yelp, Healthgrades, Google My Business, and Facebook to accurately reflect the work that your medical practice does. An online reputation management campaign across the social channels will ensure that your biggest fans let the world know how much they love you – and drown out the haters.
First, we’ll take a look at your existing online reputation and presence. We’ll identify areas that lack accurate, up-to-date information. Making sure your NAP (Name, Address, Phone Number) is consistent across the board will boost your credibility and accessibility. Next, we’ll see where we can enhance your social profiles with photos and prominent call to actions (CTAs).
Finally, we’ll figure out where you need more 5-star reviews and we’ll make it happen.
Through personalized email messages, we’ve developed a method to keep negative feedback private and let positive feedback show on Yelp, Google My Business, Facebook and Healthgrades. After each patient visit, we’ll send them a targeted series of emails that politely ask them to rate their overall experience with your medical practice. By using psychological principals like reciprocity in our emails, we can achieve higher rates of positive reviews across your social media channels. Play the video to see how online reputation management for doctors works.
Our team of reputation management experts will constantly monitor your email campaigns and A/B split test the emails that perform best. We’ll shift our focus among the online review sites to straighten the areas that need the most work. To stand out above your competition, it’s important that you focus on both the average ratings and total review count.
This ongoing reputation management effort will ensure that no office’s page is neglected – you want 5-star reviews in all locations.
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